Help centre
Frequently asked questions
Everything you may want to know about our bags and wallets, delivery, warranty and returns.
We deliver across India within 24 hours of dispatch. Remote pin codes may take a little longer. You can check your delivery time by entering your PIN code in the cart.
Yes. Shipping is free across India.
Once your order is dispatched you will receive the tracking details by email and SMS. You can also check the status any time from the My account page.
Every Boldura bag and wallet is covered by a 5-year replacement warranty against manufacturing defects such as stitching failure, zip or hardware faults and material defects.
Normal wear, accidental damage and misuse are not covered.
Message us on WhatsApp with your order number and clear photos of the problem. We will check it and arrange the replacement.
Yes. We offer an easy 7-day exchange from the day you receive your order. The product should be unused and in its original packing.
Please message us within 48 hours of delivery with photos of the product and the packing. We will replace it at no cost to you.
Yes. All our laptop bags and wallets are made from genuine leather in our own factory in India, with more than 35 years of experience in leather.
The exact measurements are shown on each product page under Measurement. Please compare them with your laptop before ordering.
Wipe with a soft dry cloth, keep it away from water and direct heat, and store it in a cool dry place. Use a good leather conditioner two or three times a year.
Yes. Prices reduce on bulk orders and we can arrange corporate gifting. Message us on WhatsApp or use the contact page with the quantity you need.
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